Insider News

The Insider from Waterstone...

It has been quite a whirlwind here at Waterstone as spring sneaks up on us and we continue to assess new ways to inspire you and bring value to you. We are constantly evolving, considering new opportunities and creating new partnerships all with you in mind, and we are excited to introduce two special new members to you below. We always enjoy sharing updates on our company and our collection with you, which this month includes: 

 

  • Our two new members in Bali & Tuscany
  • Staff changes and introductions throughout our collection
  • New & noteworthy videos, articles & openings
  • Pizza recipes from the Waterstone Italian General Managers’ Cooking Events
  • Upcoming opportunities to learn about our collection


All the best,







Click the following links to view:
-Past & upcoming webinars
-Our 2019 E-Book
-Past e-mails

Two New Members Join Waterstone

REVĪVŌ Wellness Resort


Think the ultimate health and wellness experience that perfectly complements Bali's serene atmosphere and peaceful environment. Nestled amidst the breezy hills of Nusa Dua in south Bali, REVĪVŌ is a luxury wellness resort spread across 7 acres and surrounded by the Bali National Golf club, dense tropical rainforest and the Indian ocean. Meaning “I’ll live again”, we are thrilled to welcome REVĪVŌ to our collection as their Balinese-style luxury suites and villas, nutritious gourmet restaurant, specialized retreats, and refined fitness/spa facilities provide the perfect getaway for clients looking to rejuvenate.

Viesca Toscana
 

Think classic Tuscan villas in the heart of the undulating countryside. Standing at the gateway to Chianti and just outside of Florence, we are proud to introduce Viesca Toscana, a unique property owned by one of Italy's most prestigious families. Surrounded by rolling hills, Tuscany's iconic cypress trees, centuries-old sycamores and 170 acres of land, Viesca Toscana is home to a 16th century manor house, two cottages & six luxuriously renovated villas. Currently renovating and adding to the property, we are excited to see the growing options Viesca Toscana will be able to offer your clients.

Getting to Know the Newest "Stoners"

John Costelloe | john.costelloe@kclub.ie 
Director of Sales at The K Club

 
We are pleased to introduce John Costelloe as he begins his new role as Director of Sales at Ireland's very prestigious K Club. With a background in luxury hotels and resorts, John is not new to hospitality. He brings with him a wealth of experience across the tourism industry from his previous roles working with Tourism Ireland in both the United State and Germany as well as leading DMC, Event Partners Ireland. A man clearly passionate about the Emerald Isle, John is excited to share the magic of The K Club and its exclusive use Straffan House with travel advisors while understanding what he can do to make their clients' stays most enjoyable.
Janine Gelston jgelston@fitzwilliamhotelbelfast.com
Director of Sales & Marketing at The Fitzwilliam Hotel Belfast

 
With over 14 years of experience working in the luxury hospitality industry, we are thrilled to introduce Janine as The Fitzwilliam Hotel Belfast's new director of sales and marketing. Originally from Northern Ireland, Janine began her career in Belfast before moving to Edinburgh where she went on to work within the city's best five-star properties. Now, Janine is happy to return to her roots in Northern Ireland (with a Scottish husband and two children in tow!) where she enjoys the balance of working in the city and spending quiet weekends in the countryside.
Francesca Nuvolone | Sales.Manager@castelmonastero.com
Sales Manager at Castel Monastero

 
While she is not a new face at Castel Monastero, we are happy to see Francesca take on the exciting role of sales manager. Various experiences in different areas of tourism eventually led Francesca to the hospitality industry where she started as the event manager of Rocco Forte's Hotel de Russie in 2005. When life brought her to Tuscany in 2012, Francesca began her journey with Castel Monastero as the spa manager with a special focus on wellness related sales. Now, she is proud to have been promoted to this new role where she is thrilled to be taking on a new challenge and is looking forward to a new season full of exciting events.
Sudarshana "Sue" Sengupta sudarshana.sengupta@Sita.in
General Manager of North American Leisure Sales at Sita

 
We are quite delighted to begin working with Sudarshana (also known as Sue) as she begins her new role as Sita's general manager of North American leisure sales. Sudarshana brings with her over 16 years of professional experience across a variety of diverse roles and companies including British Airways and American Express. Joining Sita from Micato Travels where she headed the FIT department for the US market, Sudarshana brings with her strong product knowledge & operations experience. We look forward to meeting Sue next week as she joins us in New York and I'm confident she will be a great addition to Sita's North American team.

New & Noteworthy

New Video from the
Royal Garden Hotel in London

 

The Royal Garden Hotel in London's Kensington prides itself on being as welcoming for families as they possibly can, which is why we refer to them as London's most family friendly hotel. Click the video above to see a glimpse of how families can experience London while staying at the Royal Garden Hotel.

Exclusive Access Italy Experience
Featured in Forbes

 

In the recent Forbes article "A True Taste of Tuscany: Private Cooking Classes And Bottles of Brunello" by Brad Japhe, Access Italy's "Garden Experience" at Tuscan winery Podere Le Ripi is highlighted in the story of how it came to exist. Click here to read the article.


The Mall Luxury Outlets Sanremo
Coming Soon


The very successful Mall Luxury Outlets Firenze is in the final stages of opening up its new location, The Mall Luxury Outlets Sanremo in June of 2019. Located conveniently close to our hotel in the Riviera of Flowers, Royal Hotel Sanremo, and just 30 minutes from the dazzling town of Monte Carlo, your fashionista clients will be in heaven.


Click here to learn more

Assorted Pizzas alla Hotel Byron (Forte dei Marmi)

Towards the end of last year, we held several cooking events where some of our General Managers cooked dinner for advisors. We will be sharing the recipes used at these events with you over the next few months, starting with "Assorted Pizzas Byron" prepared by Salvatore Madonna, Owner and General Manager of Forte dei Marmi's Hotel Byron. Buon appetito!

Step 1: Prepare the dough.

Ingredients:
-2 1/2 cups medium strength (all-purpose) flour
-2 teaspoons salt
-6.5 ounces water (room temperature)
-1/4 teaspoon Brewer's yeast (fresh)

 

This recipe will yield one 9 oz. dough ball suitable for a personal pizza. Multiply the ingredients for additional dough balls.
 

Begin 24 hours before: In a large bowl mix the water, salt, brewer's yeast & half the flour until you have a creamy consistency. Add remaining flour little by little until the dough ball becomes easily workable. Place dough ball into a covered box and refrigerate in the coldest part of the fridge. 5 hours before: Remove dough from fridge & divide into balls if you're making more than one pizza. Dust with flour, return to covered box and leave to rest on counter. To prepare pizza: Roll dough into desired shape.

Step 2: Add the toppings & bake at 450 degrees. 

Claudio Delli's Margarita
WTB Hotels
Spread a thin coat of tomato sauce on pizza leaving 1/2 inch edge. Sprinkle fresh but dried mozzarella on top. Chop and top pizza with fresh basil and bake for 8 minutes, checking often not to burn. 
Salvatore's Prosciutto
Hotel Byron
Layer dough with mozzarella and bake. When pizza is done add strips of good quality prosciutto & sprinkle generously with arugula. Lightly sprinkle with extra virgin olive oil. 
Marco Sarlo's Funghi
Royal Hotel Sanremo
Prepare the same as "Claudio's Margarita", adding reconstituted dried porcini mushrooms which have been sauteed with a bit of garlic and parsley. Bake for approximately 8 minutes.
Stefano Chiesa's Anchovy
Sina Brufani
Layer dough with a small amount of mozzarella. Coarsely chop some anchovies in oil & sprinkle on top. Add a pinch of hot pepper, chopped black olives, chopped parsley & bake 8 minutes. Add extra virgin olive oil.

You May Want To Have A Listen

Marcelo wants you to listen to THIS (click video above). Genius performing at the Royal Albert Hall (a short stroll from the Royal garden Hotel in Kensington).

Upcoming Waterstone Webinars

Discovering Château du Coudreceau - The Private Golf Estate in France's Loire Valley
TOMORROW - Wednesday, March 20th at 12 PM EST

Your own private XVIII century château in the Loire Valley, your own private golf course on 200 acres of country bliss, your own top notch, English speaking staff to look after your every need and a range of luxury experiences to suit the most demanding tastes. Do I have your attention yet? Join General Manager Niall Carroll on this webinar to learn more about how Château du Coudreceau, just 90 minutes from Paris, is the perfect option for your special clients seeking exclusivity in a truly luxurious château country estate.
 

 Click here to register 

Metropolitan Touring Colombia - How the Country's
Best DMC Can Make Planning Easier

Wednesday, April 24th at 12 PM EST

Few destinations around the world are as ‘hot’ as Colombia, and we at Waterstone are honored to be working with Metropolitan Touring Colombia, a Destination Management Company that has quickly established itself as the most innovative and well connected in the country. There is so much to experience in Colombia, from the marvelous cities of Bogota, Medellin and Cartagena, brimming with art and culture, to beautiful Caribbean beaches on which to bask, and Metropolitan Touring Colombia is the ticket to everything Colombia has to offer. Join us as we talk with Eugeny Yunis, Manager of Metropolitan Touring's exclusive Travel Advisor Desk, about how her team can take the pressure off planning your clients' trips to Colombia.
 

 Click here to register 

Experiencing Waterstone's Ireland
Wednesday
, May 22nd at 12 PM EST

Following our educational trip to Ireland in April, we are excited to share through this webinar the latest insight on our Irish properties, namely The Fitzwilliam Hotel Dublin, The K Club in Kildare, Aghadoe Heights Hotel & Spa in Killarney and The Fitzwilliam Hotel Belfast. A bit different from our standard webinars, this will feature videos taken on property of the experiences had while on the Emerald Isle as well as short interviews with each property's General Manager.

 Click here to register 

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