The 'STAR' Travel Advisor
Program from Italy's Wtb Hotels
Dear *|FIRSTNAME|*,
Waterstone is pleased once again to announce the relaunch of one of our most esteemed members, Wtb Hotels located in Florence, Venice and soon in Rome. The Travel Advisor community has staunchly supported Wtb over the years and now, through their 'STAR' (Supporting Travel Advisor Revenues) Program, the owners would like to support the travel advisor community in rebuilding YOUR business.
Led by the highly regarded Claudio Delli, Managing Director, and Laura Parato, Director of Revenue and Reservations, pictured above, the Wtb team has put in place a comprehensive list of health and safety protocols as well as a compelling range of benefits for you, their travel advisor partners.
What remains unchanged however, is Wtb’s pledge that your clients will continue to enjoy the experience of a 4- star property with 5-star levels of service.
We are honored and proud to share details of Wtb's extended 'STAR' Program.
INCREASED COMMISSION:
Effective immediately, on all NEW bookings for travel through 2022, Wtb is offering our US and Canadian advisors an increased commission of 15% on all direct bookings at any of its properties. (All requests must be processed via email as noted below.)
COMPLIMENTARY ROOM NIGHTS:
Individual advisors can now accrue complimentary room nights for their own or another’s use. For every 10 direct bookings confirmed in a Wtb hotel for travel now through 2022, the travel advisor of record will receive a bonus of 2 complimentary room nights in a Wtb hotel.
PREPAID, NON-REFUNDABLE RATES:
Those clients who want to lock in the discount offered by a prepaid, non-refundable rate will now have the possibility of modifying their reservations for a future date, without penalty, until 48 hours before arrival. In addition, commission on prepaid rates will be processed immediately upon receipt of payment.
FLEXIBLE CANCEL BOOKINGS:
Clients booking flexible cancelation rates (those paid upon departure) for arrivals through 2022, can cancel without penalty up to 48 hours before check-in. Commission on these bookings will be processed as soon as the reservation crosses the threshold into full penalty.
Book your clients to travel now through March 31, 2022, August 1 – 31, 2022 or November 1 – December 31, 2022 and they will be eligible for an upgrade to the next higher room category, to be confirmed at the time of booking.
Clients traveling from April 1 – July 31, 2022 or September 1 – October 31, 2022 will be eligible for an upgrade to the next higher room category, to be confirmed if space is available upon check-in.
WELCOME GUEST AMENITIES:
Wtb will continue to recognize your guests upon check-in, with a special welcome amenity and a destination tips brochure, both sent with the compliments of you the travel advisor. As always, the hotel manager or his/her representative will take time to personally engage with your clients to ensure a memorable experience. AGENCY OF RECORD:
In the event that your clients might make a direct booking with WTB in the future, the company will be pleased to recognize your commission as “Agency of Record.”
Important note: Wtb is owned by the Frattini family, a well-known name within Italian hospitality. They have owned and operated the Wtb hotels for many years and have an excellent reputation when it comes to commission payments and overall financial stability.
