We are proud to present this next issue in our series focusing on the people, culture and communities that make up our diverse Waterstone Collection. Throughout the series we will continue to introduce you to people who are passionate ambassadors for their local cultures and communities. In this edition we focus on Val and Susan Kalliecharan, owners of the travel advisor exclusive DMC, Luxury Experiences Turks and Caicos.
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“One of the great thrills of my job is introducing members of our Waterstone Collection to travel advisors and watching beautiful relationships blossom. This is particularly rewarding in the case of Val and Susan, owners of Luxury Experiences Turks & Caicos. Advisors that “work” with Val and Susan rave about the ease, the value added and the extra commissions they earn. But beyond the business proposition that makes Luxury Experiences a compelling decision, it is the warmth and the friendliness of Val and Susan that elevates mere “transactions” to strong and meaningful relationships. Val and Susan, together with their team, are sound partners that can be trusted to turn your client’s vacation into a perfectly choreographed experience. Once you book with Val and Susan you’ll wonder why you haven’t before. "
— Marcelo Vazquez
President & CEO, Waterstone
Living on ‘Provo’, Val and Susan’s friends and neighbors provide the ultimate ‘community network’ that is put to work on your behalf, to make your client’s vacation a truly exceptional experience. Travel advisors are the 100% focus of the company and their service to you goes well beyond the welcome note and amenities for your clients. Think VIP arrival and fast-track service, private chef, masseur or yoga teacher and on the ground 24/7 support for your clients as if you were there yourself.
Their knowledge of the island’s Luxury Resorts is second to none, so call and let them compare, contrast and recommend not just the best resort fit for your clients (beach experience, location, ambiance, bedding, pricing, policies, amenities, services), but often times the right room type and location on property. If your clients are seeking the ultimate Luxury Villa vacation, then tap into Val and Susan’s encyclopedic knowledge of the island’s inventory from too many site inspections to mention.
On the culinary front, Val and Susan are equally adept at securing preferred seating at any of the island’s top restaurants, or arranging for a memorable meal prepared by a private chef. Current favorite eateries include The Terrace on Grace Bay and Omar's Beach Hut (Turks Island cuisine with a Jamaican twist). Island experiences are many and varied by boat, by kayak and on foot to explore sleepy fishing villages, local artisans, abandoned cotton plantations, uninhabited island cays or national parks and reserves that make up one third of the island’s land mass. Let Val and Susan get your clients off the grid and off the beaten path with the most appropriate options from Ecotours/Ecoadventures, Backcountry Adventures, Private Islands Escapes on land or sea, or select the best dive company to explore the island’s stunning wildlife and the world’s third largest barrier reef.
Keep up to date with the latest news and developments on the island by signing up for their e-newsletter and learn about what's coming in 2021, including Ritz Carlton, H2O Lifestyle Resort, Rock House, and the new ultra-lux villas on Grace Bay. Whether your clients are visiting Turks to celebrate a honeymoon, anniversary or milestone event, to seek adventure or relax as part of a multi-generational family, let Val and Susan curate a customized itinerary for an experience of a lifetime. If you think we might be biased, read some of the glowing testimonials from your travel advisor colleagues.
